DrainGo Plumbing — Privacy Policy

Last updated: [Today’s Date]

DrainGo Plumbing (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request service, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Address

  • Service details or messages you submit

  • Any other information you choose to provide

Automatically Collected Information

We may collect data automatically when you use our site, including:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Device information

Cookies, Pixels, and Tracking Technologies

Our website uses:

  • Cookies

  • Tracking pixels

  • Meta (Facebook) Pixel

  • Google Analytics

  • Other similar tools

These technologies help us analyze behavior, improve user experience, and deliver targeted advertising.

2. How We Use Your Information

We may use collected information to:

  • Respond to service requests or inquiries

  • Schedule appointments

  • Provide plumbing services

  • Improve website performance

  • Communicate with you about updates, promotions, or service reminders

  • Display personalized ads through platforms like Facebook, Instagram, and Google

  • Conduct analytics and advertising optimization

3. How We Share Information

We do not sell your personal information.

We may share information with:

  • Advertising partners such as Meta (Facebook) and Google

  • Service providers assisting with website hosting, analytics, or email communication

  • Payment processors

  • Contractors or employees fulfilling your service request

These third parties are only allowed to use your information as needed to provide their services.

4. Targeted Advertising (Facebook/Meta Compliance)

We use the Meta (Facebook) Pixel and similar tools to:

  • Measure ad performance

  • Create custom or lookalike audiences

  • Deliver personalized ads based on your interactions with our site

You can opt out of targeted advertising by visiting:

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Request corrections or updates

  • Request deletion

  • Opt out of marketing communications

To make a request, email us at: Sonya@draingoplumbing.com

7. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

For questions or privacy concerns, contact us at:

DrainGo Plumbing
Ridgeland, MS
Email: Sonya@draingoplumbing.com

📄 DrainGo Plumbing — Terms & Conditions

Last updated: [Today’s Date]

Welcome to the DrainGo Plumbing website (the “Site”). By using our Site or services, you agree to the following Terms & Conditions.

1. Services Provided

DrainGo Plumbing provides plumbing services including but not limited to:
diagnostics, repairs, installations, drain cleaning, water heaters, leak detection, and other plumbing-related services.

2. Estimates & Pricing

  • All estimates are provided based on available information at the time.

  • Final pricing may vary depending on actual findings during service.

  • Payment is due upon completion unless otherwise agreed in writing.

3. Website Content

All content on this Site—including text, images, logos, and graphics—is the property of DrainGo Plumbing and may not be copied or used without written permission.

4. No Warranty of Website Availability

We do not guarantee the Site will be available without interruption or error.
We reserve the right to modify or discontinue the Site at any time.

5. Limitation of Liability

DrainGo Plumbing is not liable for:

  • Damages resulting from website errors or downtime

  • Misuse of the Site

  • Delays or issues caused by third-party providers

To the fullest extent permitted by law, DrainGo Plumbing disclaims all warranties, express or implied.

6. User Responsibilities

By using our Site, you agree not to:

  • Post false information

  • Attempt to hack, disrupt, or misuse the Site

  • Violate applicable laws

7. Appointments & Scheduling

Scheduling through the website does not guarantee availability.
A representative will confirm your appointment.

8. Third-Party Tools & Advertising

We may use third-party tools such as Facebook Pixel, Google Analytics, and other tracking technologies to improve services and run advertising campaigns.

You consent to this by using the Site.

9. Governing Law

These Terms are governed by the laws of the State of Mississippi.

10. Contact Us

If you have questions about these Terms, contact:

Sonya@draingoplumbing.com

📄 DrainGo Plumbing — Cookie Policy

Last updated: [Today’s Date]

This Cookie Policy explains how DrainGo Plumbing uses cookies and similar technologies.

1. What Are Cookies?

Cookies are small files placed on your device to help websites function properly and improve your experience.

2. Types of Cookies We Use

Essential Cookies

Required for the website to function (security, forms, accessibility).

Analytics Cookies

Used to understand how visitors interact with the website (e.g., Google Analytics).

Advertising Cookies

Used for:

  • Personalized ads

  • Retargeting

  • Tracking website behavior for Meta (Facebook), Instagram, and Google

Performance Cookies

Help improve speed and functionality.

3. How We Use Cookies

We use cookies to:

  • Improve website performance

  • Track analytics

  • Show personalized ads

  • Remember your preferences

  • Measure ad results

4. Third-Party Cookies

These may be set by:

  • Meta (Facebook)

  • Instagram

  • Google

  • Other advertising or analytics partners

These partners may use cookies to track your browsing behavior across websites.

5. Managing Cookies

You can manage or disable cookies in your browser settings.

You may also opt out of ad tracking at:

6. Changes to This Policy

We may update this policy periodically. Updated versions will appear on this page.